About Us

acotebpo brand logo with door

WHO WE ARE

Your Business, Our Expertise Unleash the Possibilities

Bridge the gaps and empower limitless possibilities – we are the driving force behind global connectivity. At Acote BPO, we are the catalysts of extraordinary possibilities. With a deep commitment to excellence and a relentless pursuit of success, we specialize in delivering unparalleled support to organizations worldwide. Our team of exceptional talents is driven by a passion for cultivating greatness and fueling sustainable growth. With us by your side, you gain a strategic partner dedicated to igniting innovation, fostering collaboration, and propelling your organization to new heights. Experience the difference with Acote BPO by joining us in this remarkable journey as we empower connections and redefine the future of global support.

A Massage From Our
Managing Director

AcoteGroup managing director

We have an unswerving commitment to become the most trusted partner for you by providing meaningful values and professional solutions in agile, right and competitive manner. Our global experience and industry’s most talented people make amazing things happen. The future beckons with opportunities, and Acote BPO will be where these opportunities connect

Edward Kim is a Global Business Leader with 25 years of experience in leading top class brands in 40+ diverse countries. Kim excels in cross-cultural expertise, market dynamics and consumer preference worldwide.

Meet Our Core Team​

Management

Martin Kwon

Martin Kwon

Chief Business Officer

Martin Kwon

Meet Martin, the outsourcing industry expert with a serious case of wanderlust! He's worked with clients from over 30 countries, effortlessly blending business smarts with a knack for humor. Arman's superpower? Adapting like a pro and giving top-notch service tailored to each client's needs. With him on board, Acote BPO is ready to rock the outsourcing world, one happy client at a time!

WhatsApp Image 2025 08 19 at 14.55.06 c0fa55c0

Mahmudul Hasan

Vice President

Mahmudul Hasan

Mahmudul Hasan leads the BPO division with a strategic vision for growth and client success. With extensive experience in the outsourcing industry, he drives business development, nurtures global partnerships, and ensures our services remain innovative and future-ready. Under his leadership, the BPO unit continues to expand its footprint and deliver value to clients worldwide.

Ovi

Abhi Kundu

Head Of
Operations

Abhi Kundu

Abhi oversees the end-to-end operations of our BPO services, ensuring seamless delivery, efficiency, and excellence across projects. With strong expertise in managing teams and optimizing processes, he focuses on maintaining high-quality standards, achieving client goals, and building scalable operations that support business growth.

Meet Our Core Team​

IT & Design Solution

head of IT

Sahed Khan

Manager
IT Department

Sahed Khan

He has a track record of successfully leading large-scale IT projects along with more then 7 years of proven experience in developing custom software applications, web platforms, and mobile applications across various industries to grasp business requirements and translate them into efficient technical solutions.

Visual designer

Yeasin Arafat

Head Of
Visual design Merchandiser

Yeasin Arafat

Having worked on a diverse range of projects for both local and international clients, Yeasin understands the importance of effective communication and collaboration. He values client feedback and actively incorporates it into his designs, ensuring that the final product not only meets the client's requirements but also exceeds their vision.

Meet Our Core Team​

Management

Arman Head of stategic operation

Arman Ahmed Nabil

Head Of

Strategic Operation

Meet Arman, the outsourcing industry expert with a serious case of wanderlust! He’s worked with clients from over 30 countries, effortlessly blending business smarts with a knack for humor. Arman’s superpower? Adapting like a pro and giving top-notch service tailored to each client’s needs. With him on board, Acote BPO is ready to rock the outsourcing world, one happy client at a time!

head of CSM

Md. Borhanul Islam

Head Of

CSM

Meet Burhanul Islam, the outsourcing extraordinaire with a passion for customer service, team development, and process optimization. Having worked with clients from Europe and the Western world, he excels in lead generation, menu building, and data analysis. With a knack for presentations and a love for connecting with people, Burhanul is here to elevate your business needs.

Head Of business developer

Samin Md. Yasar

Head Of

Business Development

Introducing Samin Yasar, a paragon of
extraordinary expertise in Business Development, Brand Awareness, Sales
Operations & Strategy. Samin has made
indelible marks in international markets across Europe, Africa, and Asia. As the former Deputy Assistant Director of Walton Hi-Tech Industries PLC Global Business Division, his captivating visionary leadership offers limitless business potential.